Difficult Conversations For Those Who Hate Conflict
Funeral directors are notorious for being conflict avoidant. Yet they have a job where they must engage in difficult conversations with staff, vendors and their customers. I used to attend a church...
View ArticleWhat Would You Pay?
Big Question!! How much should the value of a funeral home be discounted if the facility is being sold for other use? A funeral home in your area has accepted an offer for their real estate that is...
View ArticleClik here to view.
The Intentional Funeral Director
What is an Intentional Funeral Director? Some years ago I attended a Men’s Retreat at my church. The plan was that we would all ride to the camp on the church bus. What the pastor told us before we...
View ArticleClik here to view.
How to Make Change More Fun And Effective
It seems like funeral service has been talking about change for my entire career of almost 40 years. Sometimes it gets a little…well you know…boring. It seems like everything changes: Families...
View ArticleClik here to view.
The Intentional Funeral Director
What is an Intentional Funeral Director? Some years ago I attended a Men’s Retreat at my church. The plan was that we would all ride to the camp on the church bus. What the pastor told us before we...
View ArticleClik here to view.
How to Make Change More Fun And Effective
It seems like funeral service has been talking about change for my entire career of almost 40 years. Sometimes it gets a little…well you know…boring. It seems like everything changes: Families...
View ArticleNew & Improved Funeral Home Valuator
I have chosen to celebrate the re launch of my new website with an updated and improved funeral home valuation calculator. This calculator is part of my effort to help practitioners access quick and...
View Article5 Ways To Breathe Life Into Your Business
This week I was privileged to be interviewed by Sebastian Thalhammer of Austria. You may or may not have heard of Sebastian but he is a pretty interesting media guru who somehow decided I had...
View ArticleClik here to view.
Why I Am Not A Funeral Home Broker
Why I Am Not A Funeral Home Broker Jack B. Stalk has a special goose. His goose lays a single golden egg every year. That annual egg has enabled Jack to live in a nice home, drive a luxury car, take...
View ArticleBusiness Partners: The Rainmaker & The Operator
Partnerships, by their very nature, are problematic. They are worse when there is not a clear vision of role differentiation that is understood by all and mutually respected. This role differentiation...
View ArticleThe Neurosis That Defines Funeral Service: Perfectionism
I have a book on my office shelf entitled “Perfectionism…Sure Cure For Happiness”. The reason this is important is that, having performed almost 100 culture assessments in funeral service I know that...
View ArticleWhat To Do When Your Heart Isn’t In Your Work Anymore
Call it what you want: Career fatigue, burnout, and boredom. The truth is almost all of us go through times when we feel our heart isn’t in it anymore. In fact, research shows that only one in three of...
View ArticleInside the Mind of Funeral Consumers
Several years ago the Funeral Service Foundation commissioned an unorthodox market research project. They retained one of the foremost market research firms – Olson Zaltman – to study the funeral...
View ArticleShould You Join The Family Firm?
Should You Join The Family Firm?When John decided to pursue his career by coming to work at the family funeral home he thought (as did everyone else) that someday he would succeed his parents and own...
View ArticleNew & Improved Funeral Home Valuator
I have chosen to celebrate the re launch of my new website with an updated and improved funeral home valuation calculator. This calculator is part of my effort to help practitioners access quick and...
View Article5 Ways To Breathe Life Into Your Business
This week I was privileged to be interviewed by Sebastian Thalhammer of Austria. You may or may not have heard of Sebastian but he is a pretty interesting media guru who somehow decided I had...
View ArticleClik here to view.
Why I Am Not A Funeral Home Broker
Why I Am Not A Funeral Home Broker Jack B. Stalk has a special goose. His goose lays a single golden egg every year. That annual egg has enabled Jack to live in a nice home, drive a luxury car, take...
View ArticleBusiness Partners: The Rainmaker & The Operator
Partnerships, by their very nature, are problematic. They are worse when there is not a clear vision of role differentiation that is understood by all and mutually respected. This role differentiation...
View ArticleThe Neurosis That Defines Funeral Service: Perfectionism
I have a book on my office shelf entitled “Perfectionism…Sure Cure For Happiness”. The reason this is important is that, having performed almost 100 culture assessments in funeral service I know that...
View ArticleWhat To Do When Your Heart Isn’t In Your Work Anymore
Call it what you want: Career fatigue, burnout, and boredom. The truth is almost all of us go through times when we feel our heart isn’t in it anymore. In fact, research shows that only one in three of...
View Article