Inside the Mind of Funeral Consumers
Several years ago the Funeral Service Foundation commissioned an unorthodox market research project. They retained one of the foremost market research firms – Olson Zaltman – to study the funeral...
View ArticleShould You Join The Family Firm?
Should You Join The Family Firm?When John decided to pursue his career by coming to work at the family funeral home he thought (as did everyone else) that someday he would succeed his parents and own...
View ArticleTwo Questions Professional Experts Ask Themselves Before Meeting With Clients
These two questions will help you set the stage and provide the service your families are looking for. Today, there are two schools of thought on how to attract more families: Low cost Hyper service...
View ArticleRecruiting At Zaxby’s
Recruiting at Zaxby’s The single greatest challenge facing funeral service is not cremation. It is our inability to find and recruit and retain good quality funeral directors. Fully 2/3 of the...
View ArticleNew & Improved Funeral Home Valuator
I have chosen to celebrate the re launch of my new website with an updated and improved funeral home valuation calculator. This calculator is part of my effort to help practitioners access quick and...
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Why I Am Not A Funeral Home Broker
Why I Am Not A Funeral Home Broker Jack B. Stalk has a special goose. His goose lays a single golden egg every year. That annual egg has enabled Jack to live in a nice home, drive a luxury car, take...
View ArticleBusiness Partners: The Rainmaker & The Operator
Partnerships, by their very nature, are problematic. They are worse when there is not a clear vision of role differentiation that is understood by all and mutually respected. This role differentiation...
View ArticleThe Neurosis That Defines Funeral Service: Perfectionism
I have a book on my office shelf entitled “Perfectionism…Sure Cure For Happiness”. The reason this is important is that, having performed almost 100 culture assessments in funeral service I know that...
View ArticleWhat To Do When Your Heart Isn’t In Your Work Anymore
Call it what you want: Career fatigue, burnout, and boredom. The truth is almost all of us go through times when we feel our heart isn’t in it anymore. In fact, research shows that only one in three of...
View ArticleShould You Join The Family Firm?
Should You Join The Family Firm?When John decided to pursue his career by coming to work at the family funeral home he thought (as did everyone else) that someday he would succeed his parents and own...
View ArticleManaging An Underperforming Family Member
Managing An Underperforming Family Member WOW! What a topic! If you have ever attended a county fair, you may have witnessed a Mule Pull. This is a contest of mule teams pulling a weighted sled....
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How To Know When You are Ready To Exit Your Business
How To Know When You are Ready To Exit Your Business The answer to this challenge is both situational and personal. Whether you plan on leaving the business altogether or you want to work as long as...
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Creative Thinking During the CoronaVirus Pandemic
This is an example of great creative thinking from O’Connor mortuary. CLICK ON THE PHOTO BELOW The post Creative Thinking During the CoronaVirus Pandemic appeared first on Alan Creedy.
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CRaKN WAIVES CASE FEES
CRäKN ELIMINATES CASE FEES DURING CORONA CRISIS TO HELP FUNERAL DIRECTORS WORK FROM HOME CRäKN is a relatively new funeral management tool that enables funeral directors to coordinate all aspects of...
View ArticleCallaway – Jones Stay At Home Arrangements Helper
Callaway Jones Funeral offers “Stay At Home” Arrangement Helper. My friend, Cody Jones, of Callaway – Jones Funeral Home is offering a guide for his customers to prepare for arrangement conferences,...
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Creedy Not Bloodless After All
Blood Drives…Something You Can Do During the Pandemic Well there is a picture you can’t unsee. Me giving blood at Pierce Jefferson Funeral Home in Greensboro. A few weeks ago I suggested to some of my...
View ArticleCovid – 19 and The Reinvention of Spring Burials
Covid – 19 and The Reinvention of Spring Burials Talking with funeral directors across the nation and Canada I am hearing (as you are experiencing) that you are busy but the services are mostly...
View ArticleGlobal Pandemic: How Should We Then Live
I know this is a politically charged topic. It is not my intent to influence anyone’s perspective. These words so precisely express my own viewpoint and are so encouraging to me that I feel compelled...
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Finish Well
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View ArticleSix Blind Funeral Directors Describe Our Future
Six Blind Funeral Directors Describe Our Future Chapter 1 The Theory of DeathCare We are all familiar with the parable of the six blind men describing an elephant. As we struggle with imagining the...
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